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Artificial Intelligence

Chatbot Development

We build custom AI chatbots trained on your data, connected to your systems, and deployed on your website, app, or messaging platforms — that actually help users and convert visitors.

Neo Coderz Technologies builds AI-powered chatbots that go far beyond simple FAQ bots. Using large language models (LLMs) and Retrieval-Augmented Generation (RAG), we create chatbots that understand natural language, provide accurate answers from your knowledge base, handle complex conversations, and hand off to human agents when needed.

Our chatbots are built for real business outcomes — reducing support ticket volume, capturing and qualifying leads, automating booking and appointment scheduling, and improving self-service rates. Every chatbot is trained on your specific content, products, policies, and workflows so it reflects your brand and answers correctly.

We deploy chatbots as website widgets, WhatsApp bots, Telegram bots, Slack integrations, and within mobile apps — giving your customers a consistent AI-powered experience wherever they interact with your business.

Chatbot Development Services

Always on, always accurate, always on-brand

Why Choose a Custom Chatbot?

24/7 Support

24/7 Customer Support

Handle customer queries instantly at any hour without additional staffing costs — reducing response times from hours to seconds and support ticket volume by up to 60%.

Trained on Your Data

Trained on Your Data

Unlike generic chatbot platforms, our bots are trained on your specific documentation, FAQs, product catalog, and business processes — providing accurate, relevant answers every time.

Lead Generation

Lead Capture & Qualification

Engage website visitors proactively, collect contact details, qualify leads based on your criteria, and pass hot prospects directly to your sales team or CRM.

Seamless Handoff

Seamless Human Handoff

When conversations need human expertise, the chatbot transfers context smoothly to your live support team — so customers never have to repeat themselves.

Multi-Platform

Multi-Platform Deployment

Deploy the same AI on your website, WhatsApp, Telegram, Facebook Messenger, and mobile app simultaneously — maintaining consistent responses across all channels.

Services

Our Chatbot Development Services

We develop chatbots for a wide range of business functions — customer support, e-commerce, lead generation, internal helpdesks, and appointment booking — each tailored to your workflows, tone of voice, and platform requirements.

Customer Support Chatbots

AI-powered support bots that handle FAQs, troubleshoot common issues, check order status, process returns, and create support tickets — with intelligent escalation to human agents for complex cases. Built with full conversation history and context retention.

Knowledge Base & RAG Chatbots

Chatbots powered by Retrieval-Augmented Generation (RAG) that answer questions using your internal documents, product manuals, support articles, policies, and FAQs. Users get accurate, source-backed answers without searching through documentation themselves.

Lead Generation & Sales Chatbots

Bots that engage website visitors, ask qualifying questions, collect contact information, identify high-intent prospects, and push qualified leads into your CRM or notify your sales team in real time. Built with A/B-testable conversation flows and conversion optimization.

E-Commerce & Product Recommendation Bots

Shopping assistants that help customers find products, compare options, track orders, process returns, and receive personalized recommendations based on purchase history and preferences — integrated with Shopify, WooCommerce, or custom e-commerce platforms.

Appointment Booking Chatbots

Bots that handle appointment scheduling, rescheduling, and cancellations — integrated with your calendar system (Calendly, Google Calendar, or custom booking systems). Ideal for healthcare, legal, real estate, beauty, and professional service businesses.

WhatsApp & Messaging Platform Bots

We build chatbots for WhatsApp Business API, Telegram, Facebook Messenger, and SMS — letting your business communicate with customers on the platforms they already use. Includes broadcast messaging, interactive buttons, order updates, and two-way conversations.

AI Tools We Use

Powered by the Leading AI Platforms & Models

We work with the leading AI platforms and models to build accurate, reliable, and production-ready AI solutions for our clients.

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Choose who you'd like to talk to

Avik Mallick
Avik MallickCo-Founder & Partner
Sudipta Lahiri
Sudipta LahiriCo-Founder & Partner