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Work that moves by itself

AI Automation With People in Charge

Every business has work that sits in inboxes and spreadsheets: documents to read, requests to route, reports to assemble. Rule-based automation cannot handle it because the inputs are never quite the same.

We build AI automation that reads documents and messages, decides where each case goes and triggers the next step, while people review whatever the system is unsure about.

Everything is measured against how the work is done today, so you can see the hours saved and the errors avoided.

Incoming mail and documents flowing through an AI core into completed items, with exceptions sent to a person
  • 11+Years of building business software
  • 50+Global long-term clients
  • 2,000+Projects delivered
  • 24 hrsResponse time on queries

Choosing a method

Rules, RPA, AI or people?

Each has a place. Strong automations combine them.

MethodHow it worksA good fit forTrade-off
Scripts and rulesFixed steps for fixed inputsStable, structured tasksBreaks when inputs change
Traditional RPASoftware robots repeating screen actionsLegacy systems with no APIFragile on layout changes, cannot read free text
AI automationModels read, classify and decide, then trigger actionsDocuments, email, free text and varied casesNeeds testing and a review step for unusual cases
Human in the loopPeople confirm what the AI is unsure aboutAnything with money, legal or customer impactSlower than full automation, safer for risky steps

We recommend the simplest method that does the job reliably.

Services

Our AI Automation Services

Six areas where automation removes the most manual effort.

  • Email & Communication Automation

    Email & Communication Automation

    Triage, classify, answer and route inbound messages, with drafts a person can approve.

    WITH AIIntent and urgency detected on every message.

  • Document Processing Automation

    Document Processing Automation

    Read invoices, forms, contracts and IDs, extract the fields and push them into your systems.

    WITH AIConfidence scores send doubtful items to a reviewer.

  • Workflow & Process Orchestration

    Workflow & Process Orchestration

    Connect steps, approvals and systems into one flow, with AI deciding where each case goes.

    WITH AIRouting learned from how your team handles cases today.

  • Reporting & Insights Automation

    Reporting & Insights Automation

    Reports that build themselves from your data, with plain-language summaries of what changed.

    WITH AIAutomatic anomaly flags and written commentary.

  • HR & Onboarding Automation

    HR & Onboarding Automation

    Candidate screening support, onboarding checklists, policy questions and leave workflows.

    WITH AIPolicy answers grounded in your own handbook.

  • Supply Chain & Operations Automation

    Supply Chain & Operations Automation

    Order handling, stock alerts, supplier messages and exception management.

    WITH AIEarly warning on delays and shortages.

How we work

From mapped process to monitored automation

Five steps that avoid automating the wrong thing.

  1. Find the work

    Map where people copy, check, chase and retype. Pick the processes with high volume and clear rules.

    Process mapping
  2. Measure today

    Record time, errors and cost per case, so the benefit can be shown later.

    Baseline
  3. Pilot one flow

    Automate one flow end to end with a review step, and compare against the manual result.

    Pilot
  4. Add controls

    Confidence thresholds, audit logs, alerts and a clear route for exceptions.

    Safety
  5. Scale and tune

    Extend to more flows, and use reviewer corrections to improve accuracy.

    Improve

What we measure

Results you can show your board

Agreed before the build and reported after launch.

  • Hours saved

    Time per case before and after, across the whole process.

  • Straight-through rate

    Share of cases handled with no human touch.

  • Error rate

    Mistakes caught in review, compared with manual work.

  • Turnaround time

    From request received to work completed.

Built to be trusted

Controls in every automation

Automation should be safe to switch on and easy to supervise.

  • Confidence thresholdsLow-confidence cases always go to a person.
  • Audit trailEvery decision is logged with its inputs, for review and compliance.
  • Safe on bad inputUnreadable or unusual documents are parked, not guessed.
  • Access controlThe automation can only touch what it is meant to.
  • Rollback planAutomated changes can be reversed, and a manual fallback exists.
  • MonitoringVolume, accuracy and failures watched, with alerts to the team.

FAQs

AI automation questions, answered

AI automation uses models that can read text, documents and images, classify them and decide what happens next, then trigger actions in your systems. It handles work that traditional rule-based automation cannot, such as reading varied invoices or understanding emails.

RPA repeats fixed screen actions and breaks when layouts change or inputs vary. AI automation can understand free text and varied documents. The two are often combined: AI decides, and RPA or APIs perform the action.

High-volume, repetitive work with clear outcomes, such as invoice processing, email triage, onboarding, reporting and order handling. We rank candidates by volume, time per case, error cost and data availability.

The aim is to remove retyping, chasing and checking so people can do work that needs judgement. We design review steps so staff supervise the automation and handle the unusual cases.

It depends on the task and the data. We measure accuracy on your own examples before launch, set confidence thresholds and send uncertain cases to a person. We report accuracy openly rather than promising a number in advance.

The case goes to a reviewer with the AI suggestion attached. Reviewer decisions are logged and used to improve the system over time.

Yes. We connect through APIs, databases, email, file drops and, where needed, screen automation, so your current software keeps working.

A single well-defined flow usually takes four to eight weeks from mapping to a monitored pilot. More complex processes take longer.

We apply least-privilege access, encryption, masking of sensitive fields, audit logging and provider terms that fit your data rules. For stricter needs, models can run inside your own environment.

We record a baseline of time, errors and cost per case, then report hours saved, straight-through rate and turnaround time after launch.

Ready to automate the work nobody enjoys?

Show us a process that costs you time. We will measure it, test whether AI can handle it and tell you honestly what the saving could be.

Free initial consultation • No obligation • NDA available
Chat with us

Choose who you'd like to talk to

Avik Mallick
Avik MallickCo-Founder & Partner
Sudipta Lahiri
Sudipta LahiriCo-Founder & Partner